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      Privacy Policy

      PRIVACY POLICY

      Last updated: October 8, 2026

      Welcome to FOCUS | Next-Gen Spark, available at https://aircarat.com.

      We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, subscribe to our updates, contact customer support, or otherwise interact with our online store.

      In this Privacy Policy, “we,” “us,” and “our” refer to the business operating aircarat.com.

      1. INFORMATION WE COLLECT

      Depending on how you interact with our store, we may collect information including:

      • Name

      • Email address

      • Telephone number

      • Billing and shipping address

      • Order and purchase information

      • Selected product colors, packages, and accessories

      • Payment-related information

      • Shipping and tracking information

      • Communications with customer service

      • Device, browser, IP address, and website usage information

      • Marketing and communication preferences

      Payment information may be processed directly by third-party payment providers. We may not receive or store your complete payment card information.

      2. HOW WE USE YOUR INFORMATION

      We may use personal information to:

      • Process and fulfill orders

      • Prepare products and arrange shipping and delivery

      • Provide order and shipment tracking

      • Process payments, refunds, and returns

      • Communicate with you about your purchases

      • Respond to customer service requests

      • Provide information about product compatibility, replacement cartridges, and accessories

      • Detect and prevent fraud or misuse

      • Maintain and improve our website and services

      • Understand website usage and performance

      • Comply with applicable legal and regulatory requirements

      • Send marketing communications where permitted by law and according to your preferences

      3. ORDER AND PAYMENT INFORMATION

      When you place an order, we collect information necessary to process the transaction and fulfill your purchase.

      Payments may be processed through third-party payment service providers. These providers may collect and process payment information according to their own privacy policies and security practices.

      We use order information as reasonably necessary to process purchases, provide customer service, maintain business records, prevent fraud, and comply with applicable legal obligations.

      4. SHIPPING AND ORDER TRACKING

      We may share information necessary to fulfill and deliver your order with shipping carriers, logistics providers, fulfillment partners, and order-tracking service providers.

      This information may include your name, shipping address, telephone number, email address, order information, and tracking number where necessary for delivery and shipment tracking.

      We may use third-party tracking services, including AfterShip, to provide customers with shipment status and tracking information.

      Shipping availability and fulfillment arrangements may vary depending on the product, destination, and applicable transportation requirements.

      5. COOKIES AND SIMILAR TECHNOLOGIES

      Our website may use cookies and similar technologies to:

      • Operate essential website functions

      • Remember shopping cart contents and customer preferences

      • Understand website activity

      • Improve website performance

      • Measure advertising effectiveness

      • Provide relevant content and shopping experiences

      Some cookies may be provided by third-party services used for analytics, advertising, payments, or other website functions.

      Where required by applicable law, we will request consent before using non-essential cookies.

      You may be able to manage cookies through your browser settings or through cookie preference tools made available on our website.

      6. ANALYTICS AND ADVERTISING

      We may use analytics and advertising services, including services provided by Meta, TikTok, and other advertising or analytics providers where enabled on our website.

      These services may process information such as:

      • Device identifiers

      • IP addresses

      • Browser information

      • Website activity

      • Product page visits

      • Shopping cart interactions

      • Purchase events

      • Interactions with advertisements

      This information may help us understand customer interests, measure advertising performance, and improve our marketing.

      Where required by applicable law, advertising and analytics technologies will be used according to applicable consent and privacy requirements.

      7. MARKETING COMMUNICATIONS

      If you subscribe to FOCUS marketing communications, we may send you information about:

      • New products and accessories

      • Replacement spark cartridges

      • Product updates

      • Special offers and promotions

      • Store announcements

      You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting us.

      Unsubscribing from marketing communications will not prevent us from sending transactional communications necessary for orders, payments, shipping, or customer service.

      8. HOW WE SHARE INFORMATION

      We may disclose personal information to service providers where reasonably necessary to operate our business, including providers involved in:

      • Website and e-commerce operations

      • Payment processing

      • Order fulfillment

      • Shipping and logistics

      • Order tracking

      • Email and customer communications

      • Analytics and advertising

      • Fraud prevention

      • Professional and legal services

      We may also disclose information where required by law, legal process, or governmental authority, or where reasonably necessary to protect our rights, customers, or services.

      We do not sell personal information for monetary payment.

      Certain advertising and analytics activities may constitute “sharing” or “selling” under applicable privacy laws, even when no money is exchanged. Where required, we will provide applicable notices and choices regarding these activities.

      9. INTERNATIONAL DATA PROCESSING

      Because our online store may serve customers in multiple countries and use service providers located in different jurisdictions, personal information may be processed or stored outside your country or region.

      Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable law.

      10. DATA RETENTION

      We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

      • Order fulfillment

      • Customer service

      • Business and accounting records

      • Fraud prevention

      • Dispute resolution

      • Legal or regulatory obligations

      Retention periods may vary depending on the type of information and applicable legal requirements.

      When personal information is no longer required, we will take appropriate steps to delete or otherwise handle it in accordance with applicable law.

      11. DATA SECURITY

      We use reasonable administrative, technical, and organizational measures designed to protect personal information.

      Payment transactions may be handled by third-party payment processors using their own security systems and procedures.

      However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

      12. YOUR PRIVACY RIGHTS

      Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

      These rights may include the right to:

      • Request access to personal information

      • Request correction of inaccurate information

      • Request deletion of certain personal information

      • Obtain information about how personal information is used or disclosed

      • Object to or restrict certain processing

      • Opt out of certain targeted advertising or data-sharing activities

      • Withdraw consent where processing is based on consent

      Certain requests may be subject to identity verification, legal exceptions, or record-retention requirements.

      We will not unlawfully discriminate against you for exercising applicable privacy rights.

      To submit a privacy request, please contact:

      support@aircarat.com

      13. CHILDREN'S PRIVACY

      Our online store and products are intended for adults.

      We do not knowingly collect personal information from children in violation of applicable law.

      If you believe that a child has improperly provided personal information to us, please contact us so that we can review the matter and take appropriate action.

      14. THIRD-PARTY LINKS AND SERVICES

      Our website may contain links to or integrate services provided by third parties, including:

      • Payment service providers

      • Shipping and tracking services

      • Social media platforms

      • Messaging services

      • Advertising and analytics providers

      Third-party websites and services operate under their own privacy policies and practices.

      We encourage you to review their privacy information before providing personal information directly to them.

      15. CHANGES TO THIS PRIVACY POLICY

      We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or legal requirements.

      The updated Privacy Policy will be posted on this page, and the “Last updated” date will be revised.

      Where required by applicable law, we will provide additional notice of material changes.

      16. CONTACT US

      If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

      FOCUS | Next-Gen Spark

      Website: https://aircarat.com

      Email: support@aircarat.com

      We are committed to responding to privacy-related inquiries in accordance with applicable law.